Returns & Exchanges
At Pieces Home, we want you to love every corner of your space, which is why we offer a 30-day return window for most furniture and decor items in their original condition. If your new piece doesn't fit your aesthetic, our streamlined process ensures a quick resolution for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a preliminary authorization.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a furniture pickup for larger items.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.