Returns & Exchanges

At Pieces Home, we want you to love every corner of your space, which is why we offer a 30-day return window for most furniture and decor items in their original condition. If your new piece doesn't fit your aesthetic, our streamlined process ensures a quick resolution for a refund or store credit.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a preliminary authorization.

  • 2.
    Prepare the Package

    Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a furniture pickup for larger items.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.